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Order Terms and Conditions

INVOICE TERMS -- For established customers, standard invoice terms are Net 30 Days. C.O.D. terms apply to the first order from new customers and in certain other situations. On overdue invoices, a Finance Charge will be assessed monthly from the invoice date. This charge is 1.5% of the total unpaid balance (18% per annum), or $2.00 per month, whichever is greater.

        For the convenience of our customers, we also accept both Visa and Master Card.

METHOD OF SHIPMENT -- Standard shipping is via UPS - Ground, unless the customer requests an alternate delivery method. All shipments are FOB our studio.

FREIGHT CHARGES -- Shipping & Handling charges are $5.00 per shipment, regardless of order value. Other applicable UPS charges are passed on at cost. Examples:

  • C.O.D. -- $7.50
  • Residential Delivery -- $1.40
  • Delivery Area (Commercial) -- $1.00
  • Delivery Area (Residential) -- $1.75

Higher Shipping and Handling charges apply to air, express and other shipment methods when requested by the customer.

RETURN POLICY -- Returns will be accepted ONLY if authorized in advance, and are subject to a restocking charge of $25.00 or 20%, whichever is greater. Custom work and special order changes to standard canvases are NOT returnable, barring distinct flaws in materials, workmanship, or adherence to the customer's written specifications.


We reserve the right to modify our published prices and any of the terms and conditions contained herein, without prior notice.

 

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Updated: 01/01/04
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